{"id":416,"date":"2016-09-07T01:39:24","date_gmt":"2016-09-07T06:39:24","guid":{"rendered":"https:\/\/wby.30a.myftpupload.com\/?p=416"},"modified":"2016-09-07T01:43:29","modified_gmt":"2016-09-07T06:43:29","slug":"do-you-have-any-idea-what-theyre-saying-or-when","status":"publish","type":"post","link":"https:\/\/imjusticemarketing.com\/blog\/do-you-have-any-idea-what-theyre-saying-or-when\/","title":{"rendered":"What Are They Saying About You? And When?"},"content":{"rendered":"<p style=\"text-align: center;\"><span style=\"color: #000000;\">With the Internet being a major source of information, it is also becoming the go-to place <\/span><br \/>\n<span style=\"color: #000000;\">for sharing feedback and reviews about almost anything. Now, more than ever, customers are <\/span><br \/>\n<span style=\"color: #000000;\">flocking online to share their latest experiences with businesses whose products and services <\/span><br \/>\n<span style=\"color: #000000;\">they have tried.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\">This can either work for your business or against it, depending on where it stands in the <\/span><br \/>\n<span style=\"color: #000000;\">eyes of consumers. Customer comments such as this can literally cripple a company\u2019s ability <\/span><br \/>\n<span style=\"color: #000000;\">to generate new customers \u2013 especially if there are multiple negative comments and hardly <\/span><br \/>\n<span style=\"color: #000000;\">any positive comments\u2026<\/span><\/p>\n<p style=\"text-align: center;\"><em><strong><span style=\"color: #000000;\">\u201cWhatever you do, DON\u2019T go there!\u201d or \u201cI will NEVER go back to that place again!\u201d<\/span><\/strong><\/em><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\">You obviously don\u2019t want to see these comments about your business floating around online. <\/span><br \/>\n<span style=\"color: #000000;\">Any prospective customer that hasn\u2019t tried your business will run the other way. This is <\/span><br \/>\n<span style=\"color: #000000;\">why protecting your online reputation is absolutely critical. Online Reputation Management <\/span><br \/>\n<span style=\"color: #000000;\">has emerged as an effective marketing tactic for businesses to ensure that their online <\/span><br \/>\n<span style=\"color: #000000;\">reputations are intact and helping them generate more sales &#8211; instead of scaring their <\/span><br \/>\n<span style=\"color: #000000;\">potential customers away.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\">As a small business owner, you\u2019ve probably wondered if you should be actively monitoring<br \/>\nand <\/span><span style=\"color: #000000;\">managing your online reputation \u2013 well\u2026 the answer is definitely \u201cyes.\u201d Even if you<br \/>\ndo not <\/span><span style=\"color: #000000;\">currently have a negative online reputation, you should still work towards building<br \/>\nyour <\/span><span style=\"color: #000000;\">brand and monitoring what is being said about your company; all so you can avoid<br \/>\nany future <\/span><span style=\"color: #000000;\">damage.<\/span><\/p>\n<p><center><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/NAEbHLa4x6Q?rel=0&amp;showinfo=0\" width=\"640\" height=\"360\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/center><\/p>\n<h4 style=\"text-align: center;\"><em><span style=\"color: #000000;\">Let\u2019s take a look at 10 of the most common questions most small<br \/>\nbusinesses have about online reputation management:<\/span><\/em><\/h4>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff0000;\"><strong>1. What is Online Reputation Management?<\/strong><\/span><br \/>\n<span style=\"color: #000000;\">Online reputation management is exactly what the name implies; the ability to manage <\/span><br \/>\n<span style=\"color: #000000;\">your online reputation. But what does this really mean? These days, every single piece <\/span><br \/>\n<span style=\"color: #000000;\">of information, every single review, and every single comment written about your business <\/span><br \/>\n<span style=\"color: #000000;\">online can be seen by others. In fact, everything ever written about your business online <\/span><br \/>\n<span style=\"color: #000000;\">is accessible to anyone via what is known as your \u2018digital footprint.\u2019 <\/span><\/p>\n<p style=\"text-align: center;\"><strong><span style=\"color: #ff0000;\">2. Why is Online Reputation Management so important?<\/span><\/strong><br \/>\n<span style=\"color: #000000;\">You may be thinking, \u201cDo our potential customers really care about what is being said <\/span><br \/>\n<span style=\"color: #000000;\">about us online?\u201d The simple answer is, of course they do. In life, and especially in <\/span><br \/>\n<span style=\"color: #000000;\">business, first impressions mean everything. In particular, if someone is searching <\/span><br \/>\n<span style=\"color: #000000;\">Google looking for a product or service, at first glance they are open to all <\/span><br \/>\n<span style=\"color: #000000;\">businesses that a Google search presents them with. However, when they start<br \/>\nlooking <\/span><span style=\"color: #000000;\">in greater detail, one or more bad reviews could mean an instant rejection<br \/>\noff your <\/span><span style=\"color: #000000;\">business, and move them onto looking at others instead.<\/span><\/p>\n<p style=\"text-align: center;\"><strong><span style=\"color: #ff0000;\">3. How do we monitor what is being said about us Online?<\/span><\/strong><br \/>\n<span style=\"color: #000000;\">It\u2019s all about research. Knowledge is power and the more you know regarding what<br \/>\nis <\/span><span style=\"color: #000000;\">being said about your business online the better. Knowing where you stand is the<br \/>\nbest <\/span><span style=\"color: #000000;\">starting point; as in knowing if there\u2019s anything that needs to be improved in<br \/>\norder <\/span><span style=\"color: #000000;\">for your online reputation to be the best it can be.<\/span><\/p>\n<p style=\"text-align: center;\"><strong><span style=\"color: #ff0000;\">4. What if we already have some negative comments or reviews?<\/span><\/strong><br \/>\n<span style=\"color: #000000;\">If you know there are already some negative comments or reviews out there, to be honest, <\/span><br \/>\n<span style=\"color: #000000;\">there isn\u2019t much you can do about the reviews themselves. You can\u2019t necessarily change <\/span><br \/>\n<span style=\"color: #000000;\">anything that was written about your business in the past but there is A LOT that you <\/span><br \/>\n<span style=\"color: #000000;\">can change regarding how you want your online reputation to be seen in the future.<\/span><\/p>\n<p style=\"text-align: center;\"><strong><span style=\"color: #ff0000;\">5. Is Online Reputation Management only about negativity? <\/span><\/strong><br \/>\n<span style=\"color: #000000;\">Not at all. Online reputation management is also about taking a proactive approach to <\/span><br \/>\n<span style=\"color: #000000;\">how your business is viewed by others, namely potential customers. It\u2019s also about <\/span><br \/>\n<span style=\"color: #000000;\">spreading the word about your brand, thereby resulting in creating an excellent <\/span><br \/>\n<span style=\"color: #000000;\">reputation amongst your customers and growing your existing customer base.<\/span><\/p>\n<p style=\"text-align: center;\"><strong><span style=\"color: #ff0000;\">6. How do we take control and protect our Online Reputation?<\/span><\/strong><br \/>\n<span style=\"color: #000000;\">If you don\u2019t take control and protect your online reputation, then you\u2019re letting <\/span><br \/>\n<span style=\"color: #000000;\">other people do it for you. Remember, this is your business and you need to take<br \/>\na <\/span><span style=\"color: #000000;\">proactive approach so potential customers or clients find more of what you want<br \/>\nthem <\/span><span style=\"color: #000000;\">to read about your company and less of what you don\u2019t.\u00a0<\/span><span style=\"color: #000000;\">If you aren\u2019t actively<br \/>\npromoting the positive points about your business and pushing <\/span><span style=\"color: #000000;\">away the negative,<br \/>\nthen you are essentially letting other people\u2019s comments and reviews <\/span><br \/>\n<span style=\"color: #000000;\">control the way that new potential customers are viewing your business.<\/span><\/p>\n<p style=\"text-align: center;\"><strong><span style=\"color: #ff0000;\">7. What will happen if we ignore our Online Reputation?<\/span><\/strong><br \/>\n<span style=\"color: #000000;\">These days, competition between businesses for new customers is more intense<br \/>\nthan ever. <\/span><span style=\"color: #000000;\">Ignoring your online reputation would be a critical mistake and basically<br \/>\nhanding your <\/span><span style=\"color: #000000;\">competitors the lead.<\/span><\/p>\n<p style=\"text-align: center;\"><strong><span style=\"color: #000000;\"><span style=\"color: #ff0000;\">8. What if negative comments about our company are false or mistaken identity?<\/span> <\/span><\/strong><br \/>\n<span style=\"color: #000000;\">Honestly, you can\u2019t make bad-hearted customers and competitors looking to<br \/>\nslander your <\/span><span style=\"color: #000000;\">reputation take down these reviews. But you can fight back!<\/span><br \/>\n<span style=\"color: #000000;\">False negative reviews and comments can really hurt your business and result in<br \/>\nyour <\/span><span style=\"color: #000000;\">losing potential customers. Sadly, intense rival competition from other businesses<br \/>\nmay <\/span><span style=\"color: #000000;\">result in them leaving false negative comments about your business; the goal is<br \/>\nusually <\/span><span style=\"color: #000000;\">to steer potential customers away from your business and into theirs. <\/span><br \/>\n<span style=\"color: #000000;\">It can be difficult knowing when and how to react, but whatever you do, do<br \/>\nnot take <\/span><span style=\"color: #000000;\">things personally; always remain professional at all times.<\/span><\/p>\n<p style=\"text-align: center;\"><strong><span style=\"color: #000000;\"><span style=\"color: #ff0000;\">9. What should we look for in an Online Reputation Management Company?<\/span> <\/span><\/strong><br \/>\n<span style=\"color: #000000;\">Before you look for an online reputation management company, you first need to<br \/>\ndecide <\/span><span style=\"color: #000000;\">what areas you need help in and what it is you want the company to do<br \/>\nfor you.\u00a0Ideally, <\/span><span style=\"color: #000000;\">you want a company to first look at where you currently stand<br \/>\nand do an analysis of <\/span><span style=\"color: #000000;\">your current online reputation.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><strong>Following that, you\u2019ll want them to explain what they&#8217;ll do for you, and how.<\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\">I hope you\u2019ve found this report useful in your quest to understand just how important <\/span><br \/>\n<span style=\"color: #000000;\">your online image is to your success &#8230; Being that the internet is usually the first <\/span><br \/>\n<span style=\"color: #000000;\">point of contact for potential customers, it crucial now more than ever that you stay <\/span><br \/>\n<span style=\"color: #000000;\">on top of your company\u2019s image \u2013 as well as implement strategies to build your brand <\/span><br \/>\n<span style=\"color: #000000;\">in a positive light.\u00a0<\/span><span style=\"color: #000000;\">In other words, having a good reputation can \u201cmake\u201d your business,<br \/>\nand having a <\/span><span style=\"color: #000000;\">bad reputation can \u201cbreak\u201d it.<\/span><\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #000000;\">Contact us today for a free no-obligation consultation if you<br \/>\nwould like more <\/span><span style=\"color: #000000;\">information or would like to get started\u00a0finding<br \/>\nout and eventually using the most clever Lead Generating<br \/>\nand Reputation Management software ever created..<\/span><\/h4>\n<h4 style=\"text-align: center;\"><span style=\"color: #ff0000;\"> [contact-form][contact-field label=&#8217;Name&#8217; type=&#8217;name&#8217; required=&#8217;1&#8217;\/][contact-field label=&#8217;Email&#8217; type=&#8217;email&#8217; required=&#8217;1&#8217;\/][contact-field label=&#8217;Website&#8217; type=&#8217;url&#8217;\/][contact-field label=&#8217;Comment&#8217; type=&#8217;textarea&#8217; required=&#8217;1&#8217;\/][\/contact-form] <\/span><\/h4>\n","protected":false},"excerpt":{"rendered":"<p>With the Internet being a major source of information, it is also becoming the go-to place for sharing feedback and reviews about almost anything. Now, more than ever, customers are flocking online to share their latest experiences with businesses whose products and services they have tried. This can either work for your business or against it, depending on where it [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[65,81,44,80,100,101,67,66,57,86,68,89,58,72,75,76,85,70,60,94,90,61,88,97,98,99,96,84,83,79,95,92,59,14,419,424,415,416,423,420,425,414,417,422,418,421,93,69,73,63,62,87,78,64,82,74,77,71,91,17],"_links":{"self":[{"href":"https:\/\/imjusticemarketing.com\/blog\/wp-json\/wp\/v2\/posts\/416"}],"collection":[{"href":"https:\/\/imjusticemarketing.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/imjusticemarketing.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/imjusticemarketing.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/imjusticemarketing.com\/blog\/wp-json\/wp\/v2\/comments?post=416"}],"version-history":[{"count":4,"href":"https:\/\/imjusticemarketing.com\/blog\/wp-json\/wp\/v2\/posts\/416\/revisions"}],"predecessor-version":[{"id":420,"href":"https:\/\/imjusticemarketing.com\/blog\/wp-json\/wp\/v2\/posts\/416\/revisions\/420"}],"wp:attachment":[{"href":"https:\/\/imjusticemarketing.com\/blog\/wp-json\/wp\/v2\/media?parent=416"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/imjusticemarketing.com\/blog\/wp-json\/wp\/v2\/categories?post=416"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/imjusticemarketing.com\/blog\/wp-json\/wp\/v2\/tags?post=416"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}