Reputation Management – Monitor Your Reputation
REPUTATION MANAGEMENT
One thing that can cripple your ability to generate new leads and customers online
is a negative Reputation. That’s because the internet has become the #1 source for
consumers to find out what people are saying about companies online.
Before doing business with you, your potential customers want to be sure that your
products and services are the best choice. But if several of your unhappy customers go
online to say otherwise, the results can be damaging. In fact, this could cause a lot of
your potential customers to choose your competition instead…Especially if you do not
have any positive reviews to soften the blow.
Studies show that more than 80% of consumers have changed their minds about
doing business with a company based on negative reviews…which says a lot about
how much we really trust other people’s opinions online. There are ways for your
business to build a long-lasting positive online image by following just a few
simple steps…
Such as:
* Monitoring what your customers are saying about you online
* Encouraging more reviews from happy customers
* Addressing issues & responding to negative reviews
* Publishing positive, helpful content connected to your brand
If you continue to ignore your Online Reputation, you are putting yourself in a
position to miss out on potential local customers who are ready to buy…